Everything about uploading CSVs, building reports, keeping data safe, and how billing works. Can't find it? Talk to us.
01 / Getting started
Uploads & reports
How MetricsLens turns a CSV into a finished report.
Each plan has a monthly allowance: 5 reports across the 7-day free trial, 15 a month on Starter, and 50 a month on Pro (effectively unlimited under fair use). A single report can hold campaign, keyword, ad-group, ad, search-query and auction insights together, so one report goes a long way.
No, that's the whole point. Export the standard CSV from your ad platform and upload it. There's nothing to authorise, no pixel to install and no data sync to wait on.
CSV exports from Google Ads, Meta Ads Manager, LinkedIn Campaign Manager and Google Analytics 4. Export the standard report from the platform and upload it as-is, no custom formatting required.
Yes. Drag in up to 7 report types at once, MetricsLens auto-detects each file, merges exports of the same type and deduplicates rows, then assembles everything into a single report, automatically.
Use "Request a channel" and upload a sample CSV. Our team maps the schema and ships the integration, usually within 1–2 weeks. TikTok, Pinterest, Microsoft and Snapchat Ads are already in progress.
02 / Branding & security
Output & data
What the report looks like and how your data is handled.
Absolutely. Every report has a configurable cover page, upload your logo, set a background colour (text contrast adjusts automatically), and add a report name and period. Your clients see your brand, not ours.
Three ways, one click each: download a paginated PDF, push to a formatted Google Slides deck (one slide per section), or send it straight to a client's Slack channel.
Yes. CSV data is processed in memory purely to build the report and is never stored on our servers after the session ends. All connections use 256-bit SSL and payment handling is PCI-DSS compliant. We never connect to or read from your live ad accounts.
03 / Pricing & billing
Plans & payment
How plans, billing and payments work.
The free trial includes 5 reports across its 7 days. Starter gives you 15 a month and Pro gives you 50 a month, which under fair use is effectively unlimited for most accounts. Your allowance resets at the start of each billing cycle.
The trial runs for 7 days with no card required. You get 5 reports, one ad channel and PDF export with a small MetricsLens.AI watermark. When it ends, the account locks to a view-only state until you pick a paid plan. If you added a card during the trial, it auto-converts to Starter instead.
Starter at $8 a month covers 2 ad channels, 15 reports a month and 3 months of history, with a watermark on exports. Pro at $15 a month unlocks all 4 channels, 50 reports a month, 12 months of history, Google Slides and Slack export, password-protected links, and lets you remove the watermark and add your own branding.
Yes to both. Billing is monthly with no contract, cancel in a click and keep access until the period ends. Upgrades and downgrades take effect immediately and are prorated automatically.
Payments are processed by Razorpay over a 256-bit SSL connection and are PCI-DSS compliant. Major cards and common regional methods are supported at checkout.
Annual billing is available and saves you two months versus monthly. Running a larger team or agency? Get in touch and we'll tailor seats and client workspaces to fit.
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Still have a question?
Send us a sample CSV or ask anything, we usually reply the same day.